Klaviyo has introduced Extended ID, a solution that empowers companies to extend identity tracking for up to a year using a native first-party identity graph and gather more first-party data on their ...

Brightcove, a streaming technology company, has launched Brightcove Marketing Studio for Sales to help sales teams create and deploy personalized video content.

Outreach has added mobile functionality, enhanced retention and expansion capabilities, and customizable workflows and forecasting tools to its Sales Execution Platform. The new Outreach Mobile App ...

CCaaS solutions have been available in various forms for more than 20 years, but widespread adoption began in 2010 and has gained momentum every year. The CCaaS adoption rate was 27 percent as of the ...

Typeform, a form builder and conversational data collection platform provider, today unveiled features to help companies collect data directly from customers through interactive, personalized ...

SAS has acquired the principal software assets of Hazy, a pioneer in synthetic data technology, for an undisclosed amount. Synthetic data, which mirrors the statistical patterns of real data without ...

Salesloft's Command Center is an analytics dashboard to give revenue leaders visibility into revenue operations and  performance and help agents take action on deal gaps and opportunities.

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

Descope, a customer identity and access management (CIAM) platform provider, today launched capabilities to help e-commerce and online retailers provide secure, personalized, and omnichannel ...